Holds are placed for any charge that has become past due. Bills are generated for new charges or new account activity at least monthly, and are due by the statement posted due date.
If not paid, a registration hold is automatically placed which prevents students from accessing the drop add system or viewing their schedule.
The best way to determine why you have a hold is to view your last statement on the electronic billing and payment system accessed through Hokie SPA.
If you have not made payment or arranged for financial aid before the due date of this bill, this is why you have a hold. You can then make a payment on-line using the electronic billing and payment system. Typically, the hold will be removed shortly after payment is electronically received. If physical payment is received at the Cashier's window, you should ask the customer service representative to remove your hold at that time.
If you do not ask us to remove the hold at the time payment is made, it will be automatically removed overnight once payment is posted to your account.