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Sample Dunning Messages

Current Charges

Current charges No dunning messages
1 - 30 Days Past Due
  • As of the above date we have not received payment in full on your account with Virginia Tech. If payment has been made, or your check is in the mail, please accept our thanks. If payment has not been made, payment is necessary to bring your account current.
  • If you feel these charges are in error, please contact the Office of the University Bursar. Otherwise, please mail your check today in the enclosed envelope.
  • Thank you for your attention to this matter.
31 - 60 Days Past Due
  • Your account is now 31 - 60 days past due and requires your immediate attention. Please remit payment for the full amount due to avoid additional finance charges and further collection activities.
  • If you have questions related to the charges, please contact the Office of the University Bursar. Otherwise, we will expect payment promptly.
  • Thank you for your attention to this matter.
  • For Faculty/Staff: In addition to the message above, the dunning message indicates account may be subject to payroll deduction.
61 - 90 Days Past Due Our records indicate that your account is now seriously past due and you have not responded to our requests for payment.
  • Virginia State Law requires that we make every attempt to collect past due amounts owed to the university. If your payment in full is not received in our office by the due date above, your account will be placed with a collection agency and you will be responsible for any collection costs incurred at a rate of one-third of the total due.
  • If your account is returned unpaid by the collection agency, the following actions may then be taken:
    Credit Reporting: Your account will be listed by the Credit Bureau as a bad debt.
    Debt Set Off: If you are a Virginia resident/business, your delinquent account can be collected in full from income tax refunds or other refunds due you from the state.
    Attorney General: Your account may be turned over to the Virginia Attorney General's Office for litigation.
  • Help us to avoid this action by sending us your payment today. If you have questions regarding this procedure, please contact this office immediately.
  • For Faculty/Staff , in addition to message above, the dunning message indicates account may be subject to payroll deduction.
  • For Public Agencies, the message omits Credit Reporting, Debt set off and Attorney General reporting since these agencies are state or federal and not subject to those actions.

Other Charges

Current Plus Other Charges in Collections

You have older charges that are past due and are not reflected on this statement. Payments received are applied to the oldest charges first. If you have questions regarding your account, please contact the Office of the University Bursar.

1 - 30 Days Past Due Plus Other Charges in Collections
  • As of the above date, we have not received payment in full on your account with Virginia Tech. If payment has been made, or your check is in the mail, please accept our thanks. If payment has not been made, payment is necessary to bring your account current.
  • If you feel these charges are in error, please contact the Office of the University Bursar. Otherwise, please mail your check today in the enclosed envelope.
  • Thank you for your attention to this matter.

(You have older charges that may be in collections or debt set-off and are not reflected on this statement. Payments received are applied to the oldest charges first. If you have questions regarding your account, please contact the Office of the University Bursar.)

61 - 90 Days Past Due Plus Other Charges in Collections

Our records indicate that your account is now seriously past due and you have not responded to our requests for payment.

    • Virginia State law requires that we make every attempt to collect past due amounts owed to the university. If your payment in full is not received in our office by the due date below, your account will be placed with a collection agency and you will be responsible for any collection cost incurred at a rate of one-third of the total due.
    • If your account is returned unpaid by the collection agency, the following actions may then be taken:
      Credit Reporting: Your account will be listed by a credit bureau as a bad debt.
      Debt Set Off: If you are a Virginia resident/business, your delinquent account can be collected in full from income tax refunds due you from the state.
      Attorney General: Your account may be turned over to the Virginia Attorney General's Office for litigation.
      Help us to avoid this action by sending us your payment today. If you have questions regarding this procedure, please contact this office immediately.

(You have older charges that are in collections or debt set-off and are not reflected on this statement. Payments received are applied to the oldest charges first. If you have questions regarding your account, please contact the Office of the University Bursar.)