University Bursar Home
 

Budget Tuition Plan Frequently Asked Questions

Further information may be obtained by contacting the Bursar's Office by phone at 540-231-6277 or by sending an email to bthelp@vt.edu.

How to apply for the BTP as a student or parent?

STUDENTS:

  1. Login to your Student Hokie SPA with your eBill in hand
  2. Select the University Account Information menu
  3. Select Budget Tuition Plan
  4. Choose your plan (Fixed or Variable)
  5. Follow the instructions
  6. Complete the semester application and pay it's fee along with any missed debit -if applicable

Authorizing a Parent Application

  1. Login to your Student Hokie SPA
  2. Select the University Account Information menu
  3. Select Budget Tuition Plan
  4. Choose Add New under the Parent PINs menu item
  5. Complete parent information as required
  6. Once complete, a welcome email will be sent to the email address entered. This notification will contain their login ID, temporary password and access site link. The newly created Parent PIN will have 48 hours to login and update their permanent password. If not, the student must delete the current Parent PIN and begin the process over.

PARENTS:

  1. Once authorized by your student, login to your BTP Parent PIN
  2. Choose your plan (Fixed or Variable)
  3. Follow the instructions
  4. Apply and pay the application fee along with any missed semester debits -if applicable.

NOTE:

  • The semester application fee is non-refundable.
  • Enrollment opens July 15th for Fall, and December 15th for Spring.
  • Please complete your enrollment by each semester's payment deadline date to avoid University penalties.
  • Access to the BTP application must be granted by your student through their Student Hokie SPA. If you do not have access, please contact your student.

What is the difference between the Fixed and Variable semester Payment Plans?

The Fixed Payment Plan:

  • Allows participants to define their maximum payment.  You choose the total amount you wish to pay for the term.  That total is then divided into 4 equal monthly debits. 
  • Does not automatically increase or decrease based on the student’s account balance.   
  • Only one fixed plan per student.

The Variable Plan:

  • Automatically adjusts scheduled debits/payments based on the student’s current account balance for the semester.  Increases and decreases to plan amounts occur as new charges and new credits post to the student’s account.  Payment amount will be locked in place 7 days prior to each month’s debit date, although the debit amount can decrease if  payment is made on the student account from a different source.
  • Only one Variable Plan per student.

A $35 application fee must be paid for each plan enrollment.  It is recommended therefore that either a Fixed or a Variable plan is chosen, but not both. 

NOTE:  Semester outstanding balances not satisfied by the payment deadline date will be subject to further penalties such as a late payment fee, an account hold, or dropped registration   Accounts unpaid by the 10th day of semester classes may be dismissed for non-payment.  
When do debits occur?

Fall 2016: AUG 19, SEP 16, OCT 21, & NOV 18
Spring 2017: JAN 20, FEB 17, MAR 17, & APR 21

  • Debits occur on the 3rd Friday of each month, and are attempted only once. If it fails, the student is responsible for paying any outstanding balance at that time.
  • Additional University penalties may apply to missed or failed debits.
  • Semester payment plans are not available for summer or winter sessions.

Can I have more than one plan?

We recommend that students enroll in either a fixed plan or variable plan for ease of management.    Students who may need more than one bank account debited each month to satisfy their account balance are advised to contact the Bursar’s office at bthelp@vt.edu.  

What happens if my application fee or scheduled monthly debit is returned unpaid by my bank?

Virginia Tech will not re-submit any debits returned unpaid by your bank.

If an application fee is returned, a returned item fee is assessed to the student account and the BTP is immediately canceled.  If enrolling after the semester payment deadline, additional penalties such as a late fee, return debit fee, hold, and dismissal for non-payment may apply.

If a scheduled monthly debit is returned, a returned item fee is assessed to the student account. 

In the event of a default, the student will be responsible to their financial institution and university penalties such as fees and interest at the highest rate allowed by law for all reasonable administrative costs, collections costs, and attorney's fees incurred in the collection of whatever funds are due.

Returned items should be paid by guaranteed funds (cash, cashier's check, money order, or an accepted credit card).

Multiple returns may result in cancellation of the plan as well as forfeiture of future plan participation privileges. 

If the account balance is not paid, the student's enrollment may be canceled for non-payment.

NOTE:  Semester outstanding balances not satisfied by the payment deadline date will be subject to further penalties such as a late payment fee, an account hold, or dropped registration.  Accounts unpaid by the 10th day of semester classes may be dismissed for non-payment.
Why can't I use my credit card as my method of payment?

Currently a US checking or savings account with ACH acceptable debits is the only payment method used by the University’s Budget Tuition Plan.  The University continually evaluates available payment methods and may change payment options in the future. 

How do I adjust my monthly debits?

Fixed:  Email bthelp@vt.edu with your specific request no later than 7 business days prior to an effective debit date. 

Variable:  No action is necessary. The debit is automatically increased, or decreased, based on the student account balance for the semester.  Payment amount will be locked in place 7 days prior to each month’s debit date, although the debit amount can decrease if payment is made on the student account from a different source.

How do I change the bank account information for my next payment?

Students and the participant(s) granted permission by student to enroll (Parent PIN) can make the account adjustment to their separately enrolled plans. 

    Students login: www.hokiespa.vt.edu
  1. Choose the “University Account Information” menu
  2. Choose “Apply for the Budget Tuition Plan"

Parents login: https://commerce.cashnet.com/vtpay
  1. Select “Edit” under the Budget Tuition Auto Payments Menu
  2. Select “Continue editing”
  3. Select “Continue”
  4. Choose the payment method you want to use
  5. Select “Continue”
  6. Enter the payment method information
  7. Select “Continue”
  8. Select “Submit Changes”
How do I authorize, remove, or reset a Budget Tuition Plan Parent PIN?

Students may grant parents or other third parties access to set up a Budget Tuition Plan on the student’s behalf.  To authorize a Parent PIN:

  1. Students login to www.hokiespa.vt.edu
  2. Choose the “University Account Information” menu
  3. Choose “Budget Tuition Plan”
  4. Select “Add New” under the Parent PINs Menu
  5. Enter relevant information
  6. Select disclosures
  7. Select OK
  • A system generated email will be sent to the third party with a temporary password. The newly created Parent PIN will have 48 hours to login and update their permanent password. If not, the student must delete the current Parent PIN and begin the process over.

Delete or Edit a Parent PIN:

  1. Students login to www.hokiespa.vt.edu
  2. Choose the “University Account Information” menu
  3. Choose “Budget Tuition Plan”
  4. Select “Edit” or “Delete” under the Parent PINs Menu and follow the instructions.

Reset the Parent PIN Password:

  1. Students login to www.hokiespa.vt.edu
  2. Choose the “University Account Information” menu
  3. Choose “Budget Tuition Plan”
  4. Select “Edit”
  5. Select “Reset Password”

  • A system generated email will be sent to the third party with a temporary password. The newly created Parent PIN will have 48 hours to login and update their permanent password. If not, the student must delete the current Parent PIN and begin the process over.

NOTE TO PARENTS: University access and disclosure authorizations are granted and maintained by the student. If you no longer have access to the budget plan system or have forgotten your PIN, please contact your student. 

What amount should I include in the plan?

When enrolling in a Fixed Plan, please review your e-bill and current account status within the University’s e-billing system.  Remember that Variable Plan payments may increase or decrease based on activity in the student account.  The maximum scheduled amount will be set in the system 7 days prior to the scheduled payment. 

Student:

  1. Login to www.hokiespa.vt.edu
  2. Choose 'University Account Information' menu
  3. Choose 'View and Pay e-Bill'
  4. Choose 'View Accounts'
  5. Choose 'Account Status' or 'Statement History'

Authorized Payer (Separate from BTP Parent PIN Portal ):

  1. Login to https://quikpayasp.com/vt/tuition/authorized.do
  2. Choose “View Accounts”
  3. Choose “Account Status” or “Statement History”

NOTE: The Bursar's Office generates billing statements at least monthly for new account activity with full payment due by the statement posted due date.  The amount due may change between the statement issuance date and the scheduled debit date. 

A detail schedule of tuition and fees is available on our website, www.bursar.vt.edu.
How do I cancel my Budget Tuition Plan?

Please contact the Bursar’s Office in writing at bthelp@vt.edu and let us know you would like to cancel your plan.  If you have more than one plan, please be sure to specify which plan you are canceling.

Canceling the auto payment method online does not cancel the plan, it just removes your payment method.  You are still responsible for the debits and an auto payment method is required as a term of participation in the BTP.  A $50 late installment payment fee will be incurred for each canceled payment unless the balance is paid in full on or before the scheduled installment plan payment due date. 

NOTE:  If the plan is canceled resulting in an amount due, the outstanding balance will need to be settled immediately, or further penalties such as a late payment fee and an account hold will apply.  Accounts unpaid may ultimately be dismissed for non-payment.  

Is it possible to skip a payment or change the payment due date?

We cannot change or postpone a scheduled debit date.  It is possible to prepay an amount due or change the bank account instructions prior to the debit.  A $50 late installment payment fee will be incurred for each canceled payment unless the balance is paid in full on or before the scheduled installment plan payment due date.  Please contact bthelp@vt.edu to cancel a payment.

How do I determine the total semester amount due?

The Variable Plan will automatically calculate the amount due, and adjust monthly debits based on existing cost with no action required.

Fixed Payment Plans:  Prior to applying, please check the most recent e-bill and current account status available under the “View and Pay e-bill” menu on www.hokiespa.vt.edu.  Please keep in mind that charges that have not yet been processed, such as a meal plan you are definitely planning to add, or a course fee for a course that you have not yet enrolled in, will not appear.  Such anticipated charges can be budgeted for at this time, or you may request an adjustment to your budget amount later.   Please notify our office in writing of your adjustment.  All requests must be delivered at least 5 business days prior to the effective debit date.  Email to bthelp@vt.edu from the plan account holder, fax to 540-231-3238 or standard mail delivery to the remittance address on the bill are acceptable. 

Remember, all charges once billed are due by the due date shown on each e-bill.

NOTE: The Bursar's Office generates billing statements at least monthly for new account activity with full payment due by the statement posted due date.

How do I increase or decrease my plan?

The Variable Plan will automatically increase and decrease with no action required.

Fixed Payment Plans:  Alter your BTP Fixed Plan debits by sending an email request to bthelp@vt.edu, or by submitting a written request to our office. All requests must be received at least 5 business days prior to the effective debit date . Office of the University Bursar (MC0143), Student Services Building, Suite 150, Virginia Tech, 800 Washington Street SW, Blacksburg, VA 24061, Fax: 540-231-3238.  An email or written request must contain a specific adjustment amount and the student's Virginia Tech ID in order to be processed.
Do I have to reapply for the BTP every semester?

Yes, a new enrollment and application fee must be submitted each semester, for each plan enrollment.

I choose not to participate in the BTP; what other methods are available?

No other payment plan methods are available but as an alternative to the plan, students may apply for Federal student financial assistance.  For more information, contact the Office of University Scholarships and Financial Aid at 540-231-5179 or finaid@vt.edu .

NOTE:  Semester outstanding balances not satisfied by the payment deadline date will be subject to further penalties such as a late payment fee and an account hold.  Accounts unpaid by the 10th day of semester classes may be dismissed for non-payment.  
When will my account be debited?

The debit will be processed and you should expect the funds to be debited from your bank account on the third Friday of each month, August to November for fall and January to April for spring.

What if a payment is made, additional financial aid is applied, or charges are reduced within 5 business days of an upcoming debit?

Fixed Plan: The upcoming debit amount cannot be adjusted.

The Variable Plan: The upcoming debit will not increase due to student account changes, but can decrease if the student account balance is reduced by an amount greater than the remaining unbilled debits.

If you need to make changes to the payment method or review scheduled debit amounts, please log into the payment plan system through Hokie SPA or the Parent BTP PIN. For further assistance, please contact the VT Bursar's Office bthelp@vt.edu or 540-231-6277.

How do I check my debit amount, payment method, debit dates, or plan terms and conditions?

Students should log in to www.hokiespa.vt.edu, select the BTP link, and then choose the view plan link they would like more information on.  Parents and other payers must have a Parent PIN established by the student before they can access the plan site.  Once established, they can then log in to the plan site at:

https://commerce.cashnet.com/vtpay

Please note that you cannot edit or view the payment method information on this site for a plan that you did not enroll in.

My Auto Payment information is suspended due to a returned debit. How do I correct my suspended Auto Payment information?

A) If you have already paid for a returned debit, please ensure that your bank account information through the BTP system is correct to reactivate your auto payments account.

STUDENT:

  1. Log on to HokieSPA
  2. Choose "University Account Information" Menu
  3. Choose "Budget Tuition Plan"
  4. Select "Edit" or "Correct" Under the "Budget Tuition Auto Payments" Menu Option
  5. Choose "Continue Editing"
  6. Choose "Continue"
  7. Select Button "Enter new electronic check information", then "Continue"
  8. Enter Correct Account Information, then "Continue"
  9. "Submit Changes"
PARENT (if authorized):
  1. Login to CashNET
  2. Select "Edit" or "Correct" Under the "Budget Tuition Auto Payments" Menu Option
  3. Choose "Continue Editing"
  4. Choose "Continue"
  5. Select Button "Enter new electronic check information", then "Continue"
  6. Enter Correct Account Information, then "Continue"
  7. "Submit Changes"
B) If you have not paid returned debit, please pay using the steps below and then update your account information as shown under step A.

STUDENT:
  1. Login to HokieSPA
  2. Choose "University Account Information" Menu
  3. Choose "Budget Tuition Plan"
  4. Choose "Make Payment"
  5. Enter Failed Debit Amount
  6. Select "Checkout"
  7. Select "Enter new electronic check information"
  8. Enter Payment Information
  9. Select "Continue Checkout"
  10. Select "Continue Checkout"
  11. Select "Submit Payment"
PARENT (if authorized):
  1. Login to CashNET
  2. Choose "Make Payment"
  3. Enter Failed Debit Amount
  4. Select "Checkout"
  5. Select "Enter new electronic check information"
  6. Enter Payment Information
  7. Select "Continue Checkout"
  8. Select "Continue Checkout"
  9. Select "Submit Payment"
NOTE: Semester outstanding balances not satisfied by the payment deadline dates will be subject to further penalties such as a late payment fee, an account hold, or dropped registration. Accounts unpaid by the 10th day of semester classes may be dismissed for non-payment.

For further assistance, please contact the VT Bursar's Office at bthelp@vt.edu or 540-231-627.

 

Last Updated: 08/2015